Mercure Angoulême Hôtel de France

The location was a huge bonus. I really appreciated being close to the heart of the city (and only a short taxi ride to and from the train station.) The staff was extremely accommodating. I especially appreciated Anais and Estelle (the two young women I had the most interaction with). They went above and beyond to help and provide information. They were also really pleasant. I also appreciated being able to check out a little later and hold my luggage at the desk. The cleaning staff that I encountered was also very friendly. I had a lovely talk with Manon. I really liked the quality of the food in the dining room. I was very tired the first night and the host was very helpful and accommodating. The gazpacho soup was superb! The express petit-dejeuner was also very good.

Exceptional hotel, great location, excellent breakfast, the staff were brilliant, reception person that helped us spoke great English, breakfast staff were friendly, garden area nice, patio area superb for eating outside, water cooler in the corridor, great 2 story car park underground with easy access.

Lovely hotel. Great welcome from Reception, excellent service in the restaurant, both in the evening and in the morning. Our dog was welcome everywhere, especially in the hotel gardens! The bed was comfortable and we were right on the edge of the Old Town of Angoulême.

We had chosen the hotel as is not to far from the station and when we arrived we found lovely hotel with a really good view over Angouleme. The dinner we had was excellent as were the breakfasts. There is a really good underground carpark under the hotel which made parking with Bikes on the car very safe.

Staff was very friendly, helpful, and effective. Laundry service was finished and returned the same day.